fbpx Skip to main content

Do you have a designer item that needs a little TLC? Your hopes have been answered with the launch of The Restory at Harvey Nichols, Birmingham! The Restory offers a range of services including a drop-off service to bring new life to leather goods as well as a first-of-its-kind Revival Package that can be purchased when buying a new bag or pair of shoes from the luxury Mailbox store.



As the leading innovators in aftercare, The Restory restores damage or signs of wear and tear; your treasured item is sent to The Restory’s London-based atelier where a team of experts will assess and provide an online quote before the elite team get to work. It is then returned either to Harvey Nichols or any convenient location in the UK, free of charge. International shipping is also available.


Services include:

Cleaning: For leather, suede, satin and various fabrics. Excessive dirt stains and mould removal available for inside and out including reconditioning and polishing.

Colour restoration: Discolouration, general wear and tear, or large stains may require custom colour matching to change or restore the vibrant colours of your shoes and handbag.

Leather restoration: Re-cover damaged piping or restore scuffs, scratches, punctures and tears on shoes and bags.

Prices available upon a physical assessment of the item in The Restory’s atelier.



The Revival Package

Available exclusively at Harvey Nichols in Birmingham, packages are purchasable alongside a new pair of shoes or a new handbag and include a range of competitively priced services aimed to address standard everyday-wear within the first 18 months of ownership.

For more information and a full list of the services and prices call the Harvey Nichols Accessories and Shoes department on 0121 616 6015.